Professional Services
Commercial OperationsCommercial Bika LIMS ventures are managed by Cape Town based Bika Lab Systems Pty Ltd in co-ordination with other service providers in Southern Africa Former certified Bika Service providers Naralabs and Riding Bytes evolved to lead the Senaite project, built on earlier Bika code. Bika Lab Systems continues to contribute to Senaite and coding further add-ons to extend the core functionality, included in new Bika releases Competitive Service Based PricingBika LIMS is Free and Open Source an, available to unlimited users, on unlimited servers, without licence fees or vendor lock-in All services are performed by highly experienced and qualified professionals priced at South African rates Pay only for Services ConsumedWith Bika LIMS, laboratories pay only for the services they actually consume — not for software licenses, user seats, or unused subscriptions Bika Lab Systems offers a flexible, service-based support model designed to empower laboratories toward independence and long-term cost efficiency Support is provided through prepaid service buckets (typically 10 hours or more) that can be used on-demand Labs simply reorder another support block when the current one nears completion, ensuring full control over budgets and priorities As in-house LIMS skills grow during the implementation and early operation phases, external support needs naturally decrease Most laboratories reach self-sufficiency within six to nine months, relying only on occasional expert assistance thereafter Organic MarketingAll client sponsorship are announced on Bika channels and carried in news items. Bika LIMS has a heavy search engine weight for laboratory search terms and sponsors see their Google rankings and web visibility improve Advancing Bika Open Source LIMS. Premier Sponsors, see your logo there |
Minimise Cost with Smart ImplementationBika LIMS enables laboratories to significantly reduce implementation and support costs through in-house participation and efficient resource use Depending on each lab’s technical skills and willingness to learn, substantial savings can be achieved compared to typical commercial LIMS projects Assigning super-users to assist with system configuration, testing, and validation greatly reduces the need for external training Support time is optimized through the Bika online tracker, where well-documented support requests help engineers resolve issues quickly and accurately Service-based pricing directly rewards self-sufficient laboratories that consume fewer support hours while maintaining full system control In addition, voluntary community assistance is available through the Bika Open Source forums, where users and developers actively share solutions, tips, and enhancements. Affordability and Open Source Implementations
Bika on the CloudFor minimal risk and financial outlay, smaller labs are advised to consider hosted standard Bika LIMS, at the time of writing priced at $450 for installation, hosting at $250 per month which includes routine upgrades Should the lab requires specific customisation, or process big volumes, a standalone installation is needed, terrestrial or on the cloud NGOs, Unis and Start-upsContact us re favourable prices to deserving NGOs, Academic Institutions and start-up laboratories. Investing, only through the success of our clients do we sustain the project |
Implementation OptionsSupport onlyTechnical and User support for your own installation. Pay only for hours consumed or Full Implementation projectsFull LIMS implementation cycles or Cherry-pick servicesAugment inhouse capabilities,
Gap AnalysisBika's mature ISO disciplined functionality is a good match for most labs, but an early Gap Analysis is the first step in establishing an implementation plan and cost estimate from lab requirements, matching Bika's functionality and defining gaps to be plugged, typically instrument interfaces, COA layout, etc.
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